Explore the details and check the service status before ordering.
● ● ●NARIVEX / DIGITAL
respond.ioBUSINESS COLLECTION
Made for your digital life
Your service. Your choice.
YOUR DIGITAL CHOICEAnnounced at launch
See service detailsPrice and details from the store catalog
Clear details before orderingAvailability shown before orderingDetails and requirements for each service
01 / A CLOSER LOOK
Know the details behind your choice
Organize incoming conversations and distribute them across your team. Channel connections, assignment rules, responses and training are scoped after checking the plan and account eligibility. Platform, channel and usage fees are listed separately.
The Customer conversation management · respond.io service addresses the area described in the product record. Share your current workflow and what you want to improve, whether inquiries, data management, account setup or reporting. Clear requirements help define the functions you actually need.
02
Clear scope, pricing and responsibilities
The quote depends on users, data volume, channels and integrations. Review what implementation includes and what may require separate licenses or usage fees, then agree on the scope before starting.
03
Review, handover and follow-up
Workspace setup, channels and team permissions according to the agreed scope.
03 / IS IT FOR YOU?
Choose for your needs, with clarity
Sales teams, online stores and customer support teams
Sales teams, online stores and customer support teams
01
Teams who want to organize a specific process or service
02
Organizations that need reviewable implementation and handover
03
04 / BEFORE YOU START
Clear requirements. An easier choice.
Have these details ready
1Channels to connect and account eligibility
2Number of users and their roles
3Conversation volume and customer service process
4Review pricing, availability and terms before confirming a request
What this product lists
A shared customer conversation inbox
Team assignment and permissions
Follow-up and staff handover flows
Outside the offer scope
Subscription or usage fees and additional work unless stated in the quote
Confirm any licenses, fees or additional work before approving the order. Unlisted features are not automatically included.
05 / FROM CHOICE TO DELIVERY
Your request, step by step
01
Review the details
Read the features, term and requirements to confirm that this option suits your needs.
02
Send your request
Specify channels, team size and the conversation routing and reporting you need.
03
Confirm scope and payment
Availability, price and payment instructions are reviewed. Submitting the form alone does not charge you.
04
Receive and follow up
Workspace setup, channels and team permissions according to the agreed scope.
06 / ANSWERS BEFORE YOU DECIDE
Questions about this product
Details to help you understand what you are ordering and what to confirm before payment.
Who is this product for?
Sales teams, online stores and customer support teams
What is the term and price?
Price, term and implementation scope are confirmed after reviewing your requirements. Sending a quote request does not accept an unspecified price.
How do I order this service?
Specify channels, team size and the conversation routing and reporting you need.
How are delivery and activation handled?
Workspace setup, channels and team permissions according to the agreed scope.
What should I confirm before paying?
Business type and the process or problem to address · Number of users, branches or channels · A sample data structure and required reports · Languages, priorities, delivery scope and support
What are the cancellation or refund terms?
This service is being prepared. Pricing, availability, countries, delivery scope, renewal and cancellation are confirmed before activation. Supplier, platform and usage fees are excluded unless expressly included in the offer.
Product-specific terms
This service is being prepared. Pricing, availability, countries, delivery scope, renewal and cancellation are confirmed before activation. Supplier, platform and usage fees are excluded unless expressly included in the offer.